These timescales are for non-prescription eyewear and helmets, marked as 'in stock' on our site. Please take a look at the prescription tab above for prescription timescales.

These timescales are for non-prescription eyewear and helmets, marked as 'in stock' on our site. Please take a look at the prescription tab above for prescription timescales.

VAT & Customs

UK VAT is included on prices where applicable. VAT is not included in the price of cycle helmets and children's ski helmets, as these items are not liable for VAT in the UK.

For all international orders (including orders being sent to the EU), RxSport will refund any UK VAT prior to shipping. As the customer/recipient, you will be liable for any import VAT, duty and other fees. The postal service/courier will be in touch with you to collect these fees prior to delivery.

After placing your order, we will be in contact with you to confirm the UK VAT refund amount, and to confirm that you are happy to proceed with your order.

Restrictions

Anon - Europe Only
Maui Jim & Zeal - United Kingdom Only

These restrictions are placed on us by the brands in question, and are outside of our control. We apologise for any inconvenience caused.

Prescription eyewear is made to order, and wraparound sports eyewear is one of the most challenging areas of optics. Whilst all orders are processed as quickly and efficiently as possible, lead times are difficult to guarantee 100% - especially for the cutting edge products RxSport offer. Here are some broad guidelines for our most popular brands:

Prescription Sunglasses - Directly Glazed

Prescription Inserts

Prescription Glasses

Prescription Ski Goggles

You are more than welcome to choose express delivery options for prescription orders, and this will ensure you get your glasses as quickly as possible. However, this does not mean prescription eyewear will arrive the day after ordering! If you need your glasses for a particular date, please call us on 01780 783932, and we will do our utmost to help out.

In the unlikely event that you are not entirely happy with the look or feel of your purchase, we offer a 100% refund or exchange on all non-prescription eyewear and helmets for 28 days after delivery.

For UK orders, we offer a free returns service. Please CLICK HERE to request a returns label. If you are returning your home trial then please CLICK HERE.

For international orders, we do not cover the cost of returning your order. Please send the items back to:

RxSport
Great North Road
Wittering
Peterborough
PE8 6BX
UK

Prescription Returns

As prescription sunglasses, glasses and goggles are made to order, we are only able to refund the cost of the frames and not the lenses. For more information, or if you are having problems with the vision in your new glasses, please call 01780 783932.

If you have yet to place an order and are concerned about the fit of the glasses, why not use our Home Trial service?