7 Day Home Trial
for Prescription Eyewear
As we appreciate people naturally want to try on their eyewear before committing to prescription lenses, we have set up our no-obligation Home Trial Service.How does it work?
Call us on 01780 783932, and we will set up the trial. We charge £4.95 for the service.Next Step
PLACE YOUR ORDER
Let us know which model you would like to order and return the glasses back to us within 7 days using our free returns service.Next Step
How do I arrange the trial?
Please call us on 01780 783932, and we will set everything up by phone.
How much does the trial cost?
There is a £4.95 charge for the service, which covers the outward postage and a pre-paid returns label. If you are outside the UK we charge £9.95, but you have to cover the cost of returning the items to us.
What do I need to have before arranging the trial?
You need to choose up to 3 products for us to send out. We are more than happy to help you decide on the best options for your sport or prescription requirements. We also ask that you have your prescription to hand, or registered in your account, before calling to arrange the trial. The trial is for prescription eyewear only!
What will I receive?
We will send the glasses to you in non-prescription form. We try to match colour preferences, but the main purpose of the trial is to check fit and feel.
How long can I keep the trial glasses for?
The glasses must be sent back to us within 7 days of receipt.
What can I do with the glasses?
The trial service is designed to replicate the experience you have in a shop or optician's practice. Try them on, show your friends or family, but please do not take the glasses out for a 10km run or a round of golf!
What do I do next?
Once you have made your mind up on which pair you want to order, you can either place your order online or call us on 01780 783932. We will be happy to give any advice on lens tints or help out with prescription questions. There is no obligation to buy, so if none of the glasses are suitable please just send them back.
Package the glasses back up in the original trial box, generate and attach the pre-paid returns label. Take the package to your local post office. Please retain proof of postage when returning your trial.
You must return all unwanted trial items to us, before we will send out the final prescription order!