Home Trial

Once you have made your mind up on which pair you want to order, you can either place your order online or call us on 01780 783932. We will be happy to give any advice on lens tints or help out with prescription questions. There is no obligation to buy from the home trial

Package the glasses back up in the original trial box, attach the pre-paid returns label. Take the package to your local post office. Please retain proof of postage when returning your trial.

You must return all trial items to us, before we will send out the final prescription order!

The trial service is designed to replicate the experience you have in a shop or optician's practice. Try them on, show your friends or family, but please do not take the glasses out for a 10km run or a round of golf!

Using the pre-paid returns label, the package must be sent back to us within 7 days of receipt. If you are struggling to access a post office to return, our team will happily arrange a courier collection of the parcel from your address for £5.

You will receive 3 pairs of non-prescription samples and a pre-paid returns label. We cannot guarantee sending exact frame colours on the trial as the main purpose is to check fit and feel but we will try to match your preference where possible.

The Home Trial is designed for prescription wearers to try their eyewear for fit and feel before committing to the purchase of a custom-made product. We offer a free 14 day returns policy for non-prescription eyewear and encourage customers to make full use of this facility.

There is a £7.95 charge for the service, which covers the outward postage and a pre-paid returns label.

Give us a call on 01780 783932 and one of our friendly team will set everything up over the phone. You must provide an up to date prescription from the last two years so we can give guidance on the prescription product available to you.