Returns & Refunds
In the unlikely event that you are not entirely happy with the look or feel of your purchase, you have 14 days after delivery to return your item for a refund. Items must be in perfect condition with the original packaging and any labels/stickers still attached. Premium delivery charges (e.g. next day and international delivery) are non-refundable, unless a product is found to be faulty. We offer the following return options:
We are extending our returns period for the holiday season. For all orders placed between 6th November and 24th December 2023, you will have until 12th January 2024 to return your items for a refund. This excludes any prescription items – please see our prescription returns policy below for more information about prescription orders.
International (non UK) Returns
Our Return Address
Great North Road