Delivery / Returns

Delivery Timescales

These timescales are for non-prescription eyewear and helmets, marked as 'in stock' on our site. Please see below for prescription production timescales.

Method
Duration
Price
Standard Delivery
3 to 4 working days
FREE
Next Day Delivery *
Next working day
£5.95
Saturday Delivery **
Saturday
£12.95
International Standard Delivery (to Europe incl. ROI)
4 to 5 days
£7.95
International Express Delivery (to Europe)
3 to 4 days from despatch
£19.95
International Standard Delivery (to Rest of World)
7 to 10 days
£9.95
International Express Delivery (to Rest of World)
5 to 7 days from despatch
£29.95

* The deadline for Next Day Delivery is 3pm. Orders placed at the weekend will be sent out on Monday for delivery on Tuesday.

** The deadline for this service is 3pm on Friday, with delivery on Saturday.

Prescription Sunglasses

Prescription eyewear is made to order, and wraparound sports eyewear is one of the most challenging areas of optics. Whilst all orders are processed as quickly and efficiently as possible, lead times are difficult to guarantee 100% - especially for the cutting edge products RxSport offer. Here are some broad guidelines for our most popular brands:

Manufacturer
Duration
adidas
2-3 weeks
Bolle
2-3 weeks
Carrera
1-2 weeks
Dirty Dog
1-2 weeks
Julbo
2-3 weeks
Nike
2-3 weeks
Oakley
2-3 weeks
Prada Linea Rossa
1-2 weeks
Ray-Ban
1-2 weeks
Rudy Project
2-3 weeks
Serengeti
2-3 weeks
Tifosi
3 weeks
Wiley X
1-2 weeks
Zeal
1-2 weeks

Prescription Glasses


Manufacturer
Duration
adidas
2-3 weeks
Oakley
2-3 weeks
Ray-Ban
1-2 weeks
Rudy Project
2-3 weeks

Prescription Ski Goggles


Manufacturer
Duration
adidas
Around 1-2 weeks. At least 2 weeks for Optifog lenses.
anon
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Bolle
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Dragon
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Nike
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Oakley
Around 1-2 weeks. At least 2 weeks for Optifog lenses
POC
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Scott
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Smith
Around 1-2 weeks. At least 2 weeks for Optifog lenses
SPY
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Von Zipper
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Zeal
Around 1-2 weeks. At least 2 weeks for Optifog lenses
Universal Insert
Around 1-2 weeks. At least 2 weeks for Optifog lenses

You are more than welcome to choose express delivery options for prescription orders, and this will ensure you get your glasses as quickly as possible. However, this does not mean prescription eyewear will arrive the day after ordering! If you need your glasses for a particular date, please call us on 01780 783932, and we will do our utmost to help out.

VAT

VAT is included on prices where applicable. VAT is not included in the price of cycle helmets and children's ski helmets, as these items are not liable for VAT.

If you feel that you should not pay VAT on your order, for example if the goods are leaving the EU, please contact us and we can refund the VAT amount. Alternatively, please feel free to call us on +44 (0)1780 783932 in advance, and we can manually process the order without VAT. 

Returns Info

In the unlikely event that you are not entirely happy with the look or feel of your purchase, we offer a 100% refund or exchange on all non-prescription eyewear and helmets for 28 days after delivery.

For UK orders, we offer a free returns service. Please visit www.rxsport.co.uk/pages/returns.html

For international orders, we do not cover the cost of returning your order. Please send the items back to:

RxSport
Great North Road
Wittering
Peterborough
PE8 6BX
UK

Prescription Returns

As prescription sunglasses and goggles are made to order, we are only able to refund the cost of the frames and not the lenses. For more information, please call 01780 783932. Alternatively, why not use our Home Trial service?

Stock Status

At RxSport we like to keep things simple and straight-forward, which is why we have employed a colour coded system for all products on our website. As a result, you can see exactly what we have in stock and when you can expect your order to arrive. For further information, please do not hesitate to contact us.

In Stock
This means that the item is in stock and ready for instant despatch.  Please see delivery options and timescales above.
Available
This covers all prescription eyewear. You may also see it on certain non-prescription products that need to be ordered in. Therefore, next day delivery options are not guaranteed, but they will speed your order up. 
- For non-prescription products, delivery is likely to be within a week. - For prescription eyewear, please see delivery timescales above.
Available to Order
This means that the product needs to be ordered in. Therefore, next day delivery options are not guaranteed, but they will speed your order up.
Delivery is likely to be within a week.
Out of Stock
This means that we have temporarily sold out of this product. Please contact us for more information on when the product is likely to come in, as we do get deliveries from suppliers every day.

If you have any further questions, please do not hesitate to contact us by email at enquiries@rxsport.co.uk or call us on 01780 783932.