At RxSport we believe in keeping things transparent and as simple as possible, and that certainly applies to our delivery and returns policy.

Delivery Info

We offer Free Royal Mail 1st Class Recorded Delivery on all orders. Therefore, the vast majority of non prescription sunglasses and goggles, as well as ski, helmets arrive within 3-4 days, if not even quicker. If there is going to be a delay we will let you know.

If you need your eyewear urgently, please call us on 01733 270771 and we can often set up a guaranteed next day delivery. Again, we try to keep all delivery charges to a minimum, so we only charge £4.95 for this service.

For prescription orders, delivery is almost always within 1-2 weeks. For directly glazed sunglasses, such as those by Oakley or Bolle, it is closer to 2 weeks. For ski goggles and sunglasses that work with prescription inserts, such as those by Adidas or Rudy Project, delivery is usually within one week. Rimless glazing will take at leat two weeks. If you need your glasses for a particular date, please call us on 01733 270771, and we will do our utmost to help out.

International orders (including to the Republic of Ireland): Priced at £4.95, orders will be sent by Royal Mail Signed For International delivery. Delivery on non-prescription eyewear and helmets is usually within a week, but can take longer depending on your local postal service.

Returns Info

In the unlikely event that you are not entirely happy with the look or feel of your purchase, we offer a 100% refund or exchange on all non-prescription eyewear and helmets for 28 days after delivery.

To return, simply send the item along with a copy of your receipt or a cover note with your name and Order ID to:
RxSport
Duke of Bedford Stables
Abbey Place
Thorney
Peterborough
PE6 0QA

As prescription sunglasses and goggles are made to order, we are only able to refund the cost of the frames and not the lenses. For more information, please call 01733 270771. Alternatively, why not use our Home Trial service?

If you have any further questions, please do not hesitate to contact us by email at enquiries@rxsport.co.uk or call us on 01733 270771.